Privacy policy

EduNerdz is committed to protecting your and your child’s personal information. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with the Protection of Personal Information Act (POPIA).
By using the EduNerdz app, you agree to the practices described in this policy.

1. Information We Collect
We collect only the information necessary to deliver our educational services effectively:
a. Personal Information Provided by You
• Parent/guardian name
• Contact details (email, phone number)
• Child’s first name, grade, and school (optional)
b. Automatically Collected Information
• Device type and operating system
• App usage statistics
• IP address (for security and analytics)

2. How We Use Your Information
Your data is used to:
• Provide personalised educational content
• Create and manage user accounts
• Track learner progress
• Improve app functionality and user experience
• Communicate important updates, offers, and support
We will never sell or rent your personal information to third parties.

3. Protection of Personal Information
We take appropriate security measures to protect your personal data from:
• Unauthorised access
• Accidental loss or damage
• Unlawful processing or disclosure
Access to personal information is limited to authorised EduNerdz team members only.

4. Sharing of Information
We only share personal information:
• With service providers who assist in delivering our services (e.g., secure hosting platforms)
• When required by law or regulation
• With your explicit consent, when needed
All third-party service providers are POPIA-compliant.

5. Children’s Privacy
EduNerdz is designed for children but must be used under adult supervision.
We do not knowingly collect sensitive personal information from children without
parental consent.

6. Your Rights Under POPIA
You have the right to:
• Access your personal information
• Correct or update your data
• Request deletion of your information
• Object to the processing of your data
• Lodge a complaint with the Information Regulator
To exercise any of these rights, email us at info@edunerdz.co.za.

7. Data Retention
We only keep your information for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Meet legal or regulatory requirements
You may request deletion of your account and data at any time.

8. Contact Us
If you have questions or concerns about this policy, please reach out:
Email: info@edunerdz.co.za
Phone number: 012 012 6168
Address: 1262 Embankment Road, Centurion, South Africa

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or by email.
Your privacy matters to us. By trusting EduNerdz, you're helping us create a safe, empowering learning space for South African children.