EduNerdz Cancellation Policy

 At EduNerdz, we’re committed to providing quality educational content and services. We understand that circumstances can change, and we aim to make our cancellation process clear and fair.

 

1. Subscription Cancellations

• Users may cancel their subscription at any time via their account settings.

• Upon cancellation, access to premium features will continue until the end of the current billing cycle.

• No partial refunds will be issued for the remainder of the billing period after cancellation.

 

2. Trial Period

• If you’re on a trial period, you may cancel at any time before the trial ends to avoid being charged.

• Once the trial converts to a paid subscription, the standard cancellation terms apply.

 

3. Online tutoring

• Cancellations made at least 48 hours before the scheduled tutoring will receive a full refund.

• Cancellations made less than 48 hours before the event are non-refundable.

• EduNerdz reserves the right to cancel or reschedule events. In such cases, affected users will be notified and offered a full refund or alternative options.

 

4. App Store Subscriptions

• If you subscribed via a third-party app store (Google Play, Apple App Store), cancellations must be managed through that platform.

 

5. Exceptional Circumstances

• If you believe you qualify for a refund due to exceptional circumstances, please contact our support team at info@edunerdz.com. Refunds are issued at the discretion of EduNerdz.

 

6. Changes to the Policy

• EduNerdz reserves the right to update this cancellation policy. Continued use of our services after changes are made constitutes acceptance of the new terms.